Thank you for visiting Bersidn official website. We respect and protect your personal information and privacy, and are committed to complying with all applicable privacy protection laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This privacy policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

  1. Information We Collect

We only collect the information that is necessary for us to provide you with our products and services. We do not collect any unnecessary personal information.

Personal Information You Provide: When you register an account, place an order, contact us or communicate with our sales team, you may provide us with your name, email address, phone number, shipping address, payment information and order details.

Non-Personal Information Automatically Collected: When you visit our website, we may automatically collect non-personal information such as your IP address, browser type, operating system, device information, browsing history, pages visited and time spent on the website. This information is used to improve our website performance and user experience.

Communication Information: The content of your communications with our sales team via email, WhatsApp, phone or other channels, which is used to process your orders, answer your questions and provide you with customer service.

  1. How We Use Your Information

We use your personal information only for the following legitimate purposes:

Process and fulfill your orders, including arranging production, shipping and delivery.

Provide you with customer service and support, answer your questions and solve your problems.

Send you order confirmations, shipping updates, invoice information and other important notifications related to your order.

Improve our products, services and website performance based on your feedback and browsing behavior.

Prevent fraud, unauthorized transactions and other illegal activities to protect the security of our website and customers.

Comply with legal obligations and regulatory requirements.

We will never sell, rent, lease or share your personal information with any third parties for marketing purposes without your explicit consent.

  1. How We Protect Your Information

You have the following rights regarding your personal information:

  • Right of Access: You have the right to request a copy of the personal information we hold about you.
  • Right of Correction: You have the right to request that we correct any inaccurate or incomplete personal information about you.
  • Right of Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
  • Right of Restriction: You have the right to request that we restrict the processing of your personal information.
  • Right of Data Portability: You have the right to receive your personal information in a structured, commonly used and machine-readable format.
  • Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your personal information at any time.

If you wish to exercise any of these rights, please contact us via email at sales06@wzbetter.com. We will respond to your request within 30 days.

  1. Your Rights

We do not sell your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with third-party service providers (such as payment processors, delivery companies, etc.) to assist in providing services on our behalf. These service providers are bound by confidentiality agreements and can only use your information to perform the services we have contracted them for.
  • Legal Requirements: We may disclose your information if required by law, to cooperate with legal investigations, protect our legal rights, or prevent fraudulent activities.
  1. Contact Us

If you have any questions, comments or concerns about this privacy policy or our privacy practices, please contact us via:

  • Email: sales06@wzbetter.com
  • Phone: +8615987799605
  • WhatsApp: +8617346137359 (select the corresponding salesperson)